As markets evolve and global business competition grows, organizations increasingly turn to critical applications to execute their business processes. As the demand for applications has grown, so has the challenge of supporting heterogeneous application environments.
For organizations to achieve operational and strategic objectives from business critical applications, the solution must comprise superior technical expertise, dependable support, continuous knowledge management, and measurable cost efficiencies.
In2IT offers deep industry and technical expertise to simplify and enhance day to day application IT operations, reduce the time to resolve issues, and help maintain SLA conformance of key applications. We employ ongoing application health checks and optimizations, and implement business process changes to help you achieve and deliver value. In2IT's Application Management teams are experts in operating systems, databases, and application administration. Through our global command centres and onshore facilities we support round-the-clock operations reliably. In our Application Management Services portfolio we deliver a full range of capabilities, including:
- Production support : Performance monitoring, document management, software patches, QA support
- Application maintenance : Break or fix, help desk, issue management
- Small-scale enhancements : Version Release management, user requests, application advice
- Service management : Client support, change management, service reporting